Reviewed · TOWER OF LONDON TICKETS

Tower of London with London Hop-On Hop-Off Tour and River Cruise

★ 3.5 · 112 reviews 3 hours 35 minutes (approx.) From $106 Operated by Big Bus London · Bookable on Viator
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London sightseeing works best from two levels. This package gives you a Tower of London visit with the Crown Jewels, a 24-hour hop-on hop-off bus ticket, and a one-way Thames cruise. I like the easy mix of royal history and city views, and I like that audio commentary and WiFi are included. The main catch is London traffic, which can turn a short ride into a very long one.

At $106.96 per person, this is useful if you plan to ride the bus several times and visit the Tower. It is less convincing if you mainly want the Tower, or if you have only a few hours and need to cross town at a fixed time. The experience receives a middling 3.4 rating, so your timing and route planning matter.

Key things to know before you book

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Key things to know before you book

  • The Tower is the anchor: You get entry to the Tower of London, including access to the dazzling Crown Jewels display.
  • The bus ticket lasts 24 hours: You can use the Big Bus routes repeatedly from your first redemption date.
  • The Thames cruise is one-way: It is a scenic link between central London sights, not a round-trip boat excursion.
  • Traffic can wreck a schedule: A cross-town bus ride has taken more than an hour, and one passenger spent three hours trying to reach the Tower.
  • Audio details need checking: The package says commentary is available in five languages in one place and seven languages elsewhere, so confirm the current options when you collect your ticket.
  • No hotel pickup is provided: You reach a designated Big Bus stop yourself, then exchange your voucher for bus and Tower tickets.

What this London package actually includes

Tower of London with London Hop-On Hop-Off Tour and River Cruise - What this London package actually includes

The appeal is simple: one purchase covers three classic London activities. You get admission to the Tower of London, unlimited hop-on hop-off bus use for 24 hours, and one one-way cruise on the River Thames.

You also get audio commentary and free WiFi. Food, drinks, and hotel pickup are not included. You redeem your mobile voucher at a designated Big Bus stop, where you receive the bus ticket and Tower entrance ticket.

The stated experience time is about 3 hours and 35 minutes. Treat that as a rough activity duration, not a promise that you can complete every bus route, the Tower, and the boat within that window. The bus pass remains valid for 24 hours from the first date of redemption, which gives you room to spread the sightseeing across a full day.

That distinction matters. If you try to ride from a western stop such as Marble Arch or Green Park to the Tower, traffic may eat up much of your morning. I would use the bus as a sightseeing tool, not as a guaranteed rapid transport service.

Starting with the Tower of London

The Tower is the most valuable part of the package for many people. You can enter one of London’s defining historic sites and see the Crown Jewels, the glittering collection that gives this visit its visual punch.

The Tower of London stop sits on the eastern side of the main sightseeing routes, close to London Bridge, the Monument, Southwark, and the City of London. If the Tower is your priority, I would make it your first major stop rather than hoping to fit it in after a long bus circuit.

Allow enough time to see the site properly. The ticket gives you entry, but food and drinks are on your own, and no hotel pickup is included. The practical plan is to reach a nearby Big Bus stop early, redeem your voucher, and continue to the Tower.

A key warning: do not assume the bus will get you across London quickly. One reported journey took about three hours because of traffic, and another passenger waited 35 minutes for a bus before spending more than an hour crossing town. You can avoid much of that risk by using the Underground or another public transport option to reach the eastern part of the route, then using your bus ticket for sightseeing afterward.

The central route from Green Park to the Tower

Tower of London with London Hop-On Hop-Off Tour and River Cruise - The central route from Green Park to the Tower

The first route links the royal and ceremonial center of London with the City. It begins around Green Park Underground and runs through several of the capital’s best-known streets and squares.

Green Park and Hard Rock Cafe: Green Park is a handy starting point near Buckingham Palace, Piccadilly, and St. James’s. The Hard Rock Cafe stop is useful if you want a themed meal or a look at a famous music-focused venue, though food is not part of this package.

Queen Elizabeth Gate and Marble Arch: The Queen Elizabeth Gate stop serves the Hyde Park corner of the route. Marble Arch places you near the northeast edge of Hyde Park and major shopping streets. These stops are useful for breaking up a long ride, but they are not the most direct way to reach the Tower.

Regent Street, Piccadilly Circus, and Haymarket: This is the commercial and theatrical heart of the route. Regent Street brings grand architecture and major shops. Piccadilly Circus is the busy junction with the famous illuminated advertising screens. Haymarket leads toward theatres and Trafalgar Square.

Trafalgar Square and Craig’s Court: Trafalgar Square is one of the best places to hop off for the National Gallery, Nelson’s Column, and views toward Whitehall. Craig’s Court gives you another central stop near the West End and government district.

Horse Guards Parade and Whitehall: These stops place you among London’s ceremonial and political sights. Horse Guards Parade is tied to royal ceremony, while Whitehall runs past government buildings toward Parliament.

London Eye, Waterloo, and Covent Garden: The London Eye stop is convenient for the South Bank and riverside views. Waterloo Station connects with one of London’s major rail and Underground hubs. Covent Garden is a strong place to leave the bus for shops, street activity, restaurants, and nearby theatres.

St. Paul’s Cathedral and Monument: St. Paul’s is the route’s great church stop, while the Monument commemorates the Great Fire of London. The published instructions identify the Monument stop near Pret, which is useful when you are trying to locate the correct boarding point.

London Bridge, Southwark, and the Tower: These stops move you into the City and across the Thames corridor. London Bridge is close to Borough Market and the river, Southwark serves the City Hall area, and the Tower stop is your gateway to the main included attraction.

This route is excellent for seeing how London changes from palace districts to theatre streets, government avenues, riverside neighborhoods, and the financial center. Its weakness is speed. A long list of stops does not mean a fast journey.

The western loop through Hyde Park and Kensington

Tower of London with London Hop-On Hop-Off Tour and River Cruise - The western loop through Hyde Park and Kensington

The second route covers the west side of central London. It is useful if you want to connect royal sights, museums, parks, and shopping without planning every Underground change.

Buckingham Palace Road and Victoria: Several stops serve Victoria, including Buckingham Palace Road, Bressenden Place, Victoria Station, and the Nova complex. This is a practical area for reaching Buckingham Palace and for connecting with rail and Underground services.

Queen Mother Gates and Marble Arch: The Queen Mother Gates stop near London Hilton on Park Lane and the Marble Arch stops serve Hyde Park’s eastern edge. You can use this stretch to link Mayfair, Park Lane, and the park.

Knightsbridge and Harrods: Knightsbridge is the luxury shopping district, with Harrods as its best-known landmark. It is a good place to hop off if shopping is part of your London plan, but it may not be a priority if your time is limited.

South Kensington Museums and Gloucester Road: The museum stop is one of the strongest points on this loop. South Kensington gives you access to major museums, while Gloucester Road adds another useful Underground connection.

Kensington Palace and Kensington Gardens: These stops serve the palace and its surrounding gardens. They offer a calmer contrast to Piccadilly and Oxford Circus, though the package does not include palace entry.

Notting Hill and the Kensington Garden stops: Notting Hill adds a different London mood, with local streets and shops. Kensington Gardens, Thistle Hotel Kensington Gardens, Peter Pan, and Lancaster Gate provide several ways to leave the bus around the park and west side of central London.

Paddington, Edgware Road, Baker Street, and Oxford Circus: Paddington Station is a major transport link. Edgware Road and Baker Street serve distinct central neighborhoods, while Oxford Circus drops you near Oxford Street shopping.

This loop is best used selectively. You will get more from it by choosing two or three stops than by staying aboard for the entire circuit. The combination of Kensington, Hyde Park, Baker Street, and Oxford Circus can fill a day on its own.

Using the Thames cruise wisely

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Using the Thames cruise wisely

The one-way river cruise is the package’s most pleasant change of pace. Instead of watching London through bus windows, you see the city from the Thames, with riverside landmarks arranged along the water.

The listed river stops include Westminster Pier, the London Eye, and the area near the Tower and London Bridge route. You can use the boat to connect central London with the eastern sights, depending on the operating direction and current schedule.

The cruise is one-way, so plan where you want to finish. It is not an unlimited boat pass, and you should not treat it as a return trip. The bus can carry you back, but traffic may slow that part of the day.

Audio information on the river portion may differ from the bus commentary. The package includes audio commentary overall, but one passenger specifically noted that the boat did not have an electronic guide. If recorded information matters to you, confirm what is available before boarding.

I like the boat most as a break between sightseeing areas. Use it after central London, before the Tower, or after your Tower visit if the schedule works. You get a different view of the London Eye, bridges, waterfront buildings, and the city’s changing skyline.

Audio guides, headphones, and onboard comfort

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Audio guides, headphones, and onboard comfort

Audio commentary is included, along with free WiFi. The information supplied for this experience gives two different language counts: the highlights say five languages, while the included features say seven. I would check the current language selection at redemption rather than rely on one number.

You may need to ask staff for complimentary headphones. A passenger had no idea headphones were available and received little explanation from the driver. The operator later said staff training had been refreshed so passengers would be told to request them.

That is a small detail with a big effect. Without headphones, the bus becomes mostly a moving platform for city views. With commentary, the ride can help you understand what you are seeing and decide where to hop off.

Staff communication has not always been consistent. You should ask clearly about the route, the next departure, ticket validity, and the best way to reach the Tower. The Big Bus app’s live tracking feature was recommended as a planning aid, and it is especially useful when buses are delayed.

Why traffic is the serious drawback

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Why traffic is the serious drawback

London traffic is the central risk in this experience. The route covers a wide area, from Notting Hill and Kensington to the Tower and Southwark. That range looks impressive on paper, but central streets can become painfully slow.

Do not schedule the Tower entrance immediately after starting a bus ride from the west. Leave a wide buffer, or reach the Tower area independently before redeeming the sightseeing portion. A missed Tower visit is a poor trade for a bus ride, no matter how attractive the route map looks.

Street closures can create another problem. One passenger arrived during an Extinction Rebellion demonstration and found routes closed, with little advance warning. The result was a long walk to a usable stop and only one day of service from a two-day pass.

This package is not advertised as a two-day pass, so the important lesson is broader: demonstrations, parades, roadworks, and city events can change the route. Check the live service information on the day and keep your plan flexible.

Is $106.96 a fair price?

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Is $106.96 a fair price?

The price is reasonable only if you use the package fully. The Tower entry has clear value, the river cruise adds a scenic experience, and repeated bus rides can help if you want an overview before choosing where to explore on foot.

The price feels weaker if you use the bus only two or three times. One passenger estimated that the same day could have been arranged independently for about half the cost. That comparison may be fair for someone who wants the Tower and has a good public transport plan.

I would judge the value this way:

  • Good value: You want the Tower, Crown Jewels, river cruise, and several bus rides across a full day.
  • Fair value: You want convenience and a broad city overview, but you accept that traffic may reduce riding time.
  • Poor value: You only want the Tower, have a fixed appointment, or plan to rely on the bus for fast cross-town transport.

The 24-hour validity helps. You can redeem the pass on one day and use the bus across the following hours, depending on the stated redemption terms and operating schedule. Still, the Tower and cruise need to fit within their available times, so do not leave both until late.

Who should choose this experience?

I would recommend it most to a first-time London visitor who wants a broad introduction without arranging every ticket separately. Families and mixed-interest groups may also like the choice between royal history, city streets, shopping areas, and a boat ride.

It is less suitable for a traveler who likes a tight schedule. If you need to reach the Tower at a precise time, or if you want to cover many sights in one morning, use faster public transport for the important connections.

The package is also a better fit for people who enjoy commentary. Ask for headphones, check the language options, and use the live bus tracker. Those three steps can make the difference between an informative ride and an expensive traffic jam.

Mobile ticketing is convenient, confirmation is provided at booking, and service animals are allowed. The experience is near public transportation, and most people can take part. You arrange your own way to a designated stop, since hotel pickup is not included.

My verdict on the Tower, bus, and boat combination

Book this if you want three different ways to see London and can give yourself plenty of time. Start with a sensible plan for the Tower, use the bus for sightseeing rather than speed, and save the river cruise for a section of the day when you want a slower view of the city.

Skip it if you mainly need Tower entry or if you dislike uncertainty caused by traffic. At $106.96, the package asks you to use all three parts to earn its keep. The Tower and Crown Jewels are the strongest reason to buy, while the bus and boat add value when your schedule stays flexible.

Free cancellation is available up to 24 hours before the local start time. That gives you a useful chance to check your London plans, event closures, and transport needs before committing.

FAQ

What is included in the Tower of London package?

The package includes Tower of London entry, a 24-hour hop-on hop-off bus ticket, one one-way Thames River cruise, audio commentary, and free WiFi.

Does the tour include the Crown Jewels?

Yes. Entry to the Tower of London includes the chance to see the Crown Jewels display.

How long is the experience?

The stated duration is approximately 3 hours and 35 minutes. The bus ticket itself is valid for 24 hours from the first date of redemption.

Is hotel pickup provided?

No. Hotel pickup is not included. You redeem your mobile voucher at a designated Big Bus stop.

Is food included?

No. Food and drinks are not included in the package.

How far in advance can I cancel?

You can cancel up to 24 hours before the experience start time for a full refund. Changes or cancellations made less than 24 hours before the start time are not accepted for a refund.

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