Reviewed · RIVER THAMES CRUISES
London Tootbus Hop-on Hop-off (Optional Thames Cruise)
See London from the top deck. This Tootbus pass gives you three routes, 46 stops, and four walking tours, making it a useful way to get your bearings before exploring on foot. I like the broad reach, from Buckingham Palace and Westminster to St Paul’s Cathedral, the Tower of London, Notting Hill, and the British Museum. I also like the freedom to choose a 24-, 48-, or 72-hour pass. The main concern is service reliability: long waits, route confusion, road closures, and weak audio have affected some visits.
At about $48.27 per person, the pass can be good value if you use it as transportation as well as sightseeing. You can hop off near the sights that interest you, then ride again instead of piecing together every trip on the Underground. Still, this is London, and traffic, demonstrations, marathons, royal events, and roadworks can change the day quickly.
In This Review
- Four things to know before boarding
- What the Tootbus pass is really good for
- Yellow Route: the strongest introduction to central London
- Coventry Street and Trafalgar Square
- Westminster Bridge and the London Eye
- Covent Garden and St Paul’s Cathedral
- London Bridge, Tooley Street, and the Tower
- Temple, Westminster, and Whitehall
- Blue Route: Buckingham Palace, Kensington, and Notting Hill
- Green Route: the British Museum, Euston, and King’s Cross
- Audio commentary, app tools, and Wi-Fi
- Wait times, traffic, and service changes
- Who gets the best value at $48.27
- Should you book Tootbus London?
- FAQ
- How long does the Tootbus London experience last?
- How many routes and stops are included?
- Is the Thames cruise included?
- Where does the Yellow Route stop?
- Does the bus have Wi-Fi?
- Is there an audio guide?
- Are food, drinks, or restrooms included?
- Can I cancel for a full refund?
Four things to know before boarding

- The Yellow Route covers central London best: It links Trafalgar Square, the London Eye, Covent Garden, St Paul’s, London Bridge, the Tower of London, Westminster, and Whitehall.
- The Blue Route reaches western London: You can connect Buckingham Palace with Kensington, Gloucester Road, Notting Hill, Hyde Park, and Park Lane.
- The Green Route serves the British Museum area: It runs through Russell Square, Euston, King’s Cross, St Pancras, and Covent Garden.
- The app adds useful support: It offers bus tracking, audio commentary, and four self-guided walking tours.
- Audio quality is inconsistent: Some passengers have found the narration delayed, garbled, or replaced by music.
- Road conditions matter: Stops and departures can change because of roadworks, protests, parades, and sporting events.
What the Tootbus pass is really good for

A hop-on hop-off bus is not the fastest way across London. It is a sightseeing ride that doubles as transport. That difference matters.
If you want to cover several major sights without constantly checking a Tube map, this pass gives you a simple framework. You can ride past the Houses of Parliament, cross Westminster Bridge, circle through the West End, and reach the Tower of London without changing trains. You get an open-air view from the upper deck, along with the pleasing novelty of seeing London from a red double-decker bus.
I especially like this approach for a first day in the city. Use the ride to mark places you want to visit later. Then spend the rest of your time walking between a few carefully chosen sights. Trying to complete every route in one day is less enjoyable. Traffic can turn a short trip into a slow one, and waiting for the next bus can eat into your sightseeing time.
The pass is offered in 24-, 48-, and 72-hour versions. A 24-hour ticket suits a short visit or a single orientation day. The longer passes make more sense if you plan to hop off often and use the bus for several days. At $48.27 per person, the value improves when you take multiple rides and use the bus to connect sightseeing areas.
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Yellow Route: the strongest introduction to central London

The Yellow Route is the most useful choice if your main goal is to see central London. Its stops form a broad circuit around the West End, Westminster, the South Bank, the City, and the Tower.
Coventry Street and Trafalgar Square
The first departure is at 1 Coventry Street, in front of Shake Shack. This is a practical starting point for the West End, with theatres, restaurants, Piccadilly Circus, and Trafalgar Square nearby.
The route then reaches Pall Mall East, listed as the Trafalgar Square stop. This gives you access to the National Gallery, Nelson’s Column, and the grand open square itself. If you have only a few hours, Trafalgar Square is a good place to get off and begin walking.
The route includes another Trafalgar Square departure point at Cockspur Court. That duplication can be confusing, especially when you are trying to work out which direction the bus is taking. Keep the app open and check the live bus location before leaving a stop.
Westminster Bridge and the London Eye
Westminster Bridge Road brings you close to the London Eye and the South Bank. This is one of the best stretches for views. From the bus, you can see the river, the Palace of Westminster, and the London Eye rising beside the Thames.
Southbank Place is near Waterloo Station. It is useful for the South Bank walk, the London Eye, and transport connections. This area can be busy, and a bus ride may take longer than expected in heavy traffic, but the stop is well placed for a substantial stretch of riverside sightseeing.
The route also stops at Westminster Pier. That is the key point if you choose the optional Thames cruise. Check the terms attached to your ticket to confirm whether the cruise is included in the package you select, since the bus pass and cruise option may be sold differently.
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Covent Garden and St Paul’s Cathedral
The stop at 1 Aldwych, near Covent Garden, is handy for the market, street performers, theatres, and narrow lanes around the piazza. This is a better area to explore on foot than from the bus. Get off, wander, and allow time for the busy pedestrian streets.
At 26 Ludgate Hill, you are near St Paul’s Cathedral. This stop is valuable because St Paul’s is not on the same compact sightseeing circuit as Buckingham Palace and Westminster. The dome, steps, and surrounding City streets give you a change of pace from the ceremonial center.
The Green Route also serves One Aldwych, so route colors overlap in places. That overlap is useful, but it can make the system feel less clear at first. Ask staff which route is heading toward your next stop, rather than assuming every bus at the same point follows the same circuit.
London Bridge, Tooley Street, and the Tower
The London Bridge stop puts you near Borough Market, the river, and the approach to Tower Bridge. The separate Tooley Street stop offers another access point for the South Bank and nearby attractions.
Tower Hill is the stop for the Tower of London. It is one of the most important stops on the entire network. From here, you can visit the fortress, walk toward Tower Bridge, or continue along the Thames.
This section is also where road closures can cause real trouble. A demonstration once blocked London Bridge and held a bus for about 30 minutes. That was not a normal part of the route, but it shows why you should keep a little spare time in your schedule.
Temple, Westminster, and Whitehall
Victoria Embankment serves the Temple area and gives you access to the riverfront, courthouses, and central London streets. Westminster Pier, Whitehall, Parliament Street, Horse Guards Parade, and Cockspur Court then create a dense cluster of stops around the political heart of the city.
Get off near Whitehall if you want to see the Banqueting House, Horse Guards Parade, Parliament Square, and the Palace of Westminster. The stops are close enough together that walking may be quicker than waiting for the next bus.
This is also an area where roadworks and official events can affect the route. The departure point for the Yellow Route has been adjusted at times because of roadworks, so do not rely on an old printed map alone.
Blue Route: Buckingham Palace, Kensington, and Notting Hill

The Blue Route begins around Grosvenor Gardens and Buckingham Palace Road. This is the route to choose when you want to connect the royal center with western London.
The early stops include Horseferry Road, Lambeth Palace Road, Westminster Bridge Road, Parliament Street, Whitehall, and Cockspur Court. These overlap with central sights covered by the Yellow Route. If your time is limited, avoid riding both routes through the same central section unless you specifically want the different views.
From Piccadilly and the Hard Rock London Rock Shop, the route moves toward the western districts. Queen Elizabeth Gate gives you access to Hyde Park, while stops around Thurloe Place and Gloucester Road Station bring you closer to South Kensington museums and streets.
Kensington High Street, Notting Hill Gate, and stops around W2 serve western neighborhoods. These areas are useful if you have already seen Westminster and want a wider look at London. Notting Hill is also a practical place to combine the bus with a self-guided walk.
The route returns through Park Lane and Buckingham Palace Road. Park Lane gives you access to Hyde Park and the luxury hotel district, while the palace road returns you to the central sightseeing zone.
The Blue Route is best for a longer pass or a second sightseeing day. It covers more ground than you can comfortably explore on foot from the Yellow Route. The drawback is simple: western London is spread out, and traffic can slow the trip considerably.
Green Route: the British Museum, Euston, and King’s Cross

The Green Route begins at Charing Cross Road near Wyndham’s Theatre and continues through St Martin-in-the-Fields, Russell Square, Euston Station, King’s Cross Station, St Pancras Station, the Royal National Hotel, the British Museum, and Covent Garden.
This route is particularly helpful if your accommodation is around Bloomsbury, Euston, King’s Cross, or St Pancras. It also links major rail stations with the central sightseeing area.
The British Museum stop at 72 Great Russell Street is the main reason to use this route. It gives you a practical way to combine the museum with Covent Garden and Trafalgar Square. The stop near the Royal National Hotel also serves the Bloomsbury district.
The Green Route has received mixed reactions. Some visitors have found it confusing and felt that the Yellow Route was the only one they needed. I would treat it as a connecting route rather than the main panoramic sightseeing circuit. It is most useful when its stops match your hotel, rail station, or museum plans.
Audio commentary, app tools, and Wi-Fi

The Tootbus app is one of the better parts of the package. It provides real-time bus tracking, audio commentary, and four self-guided walking tours. Live tracking can reduce the frustration of standing at a stop with no idea when the next bus will arrive.
The audio guide is available for adults and children. In theory, it adds context as you pass monuments and districts. In practice, the quality can vary from bus to bus. Some audio units have had poor volume control, garbled sound, or timing that lagged behind the sights. Music has also filled gaps where passengers expected narration.
Bring your own compatible earphones if possible, since the supplied equipment may not give you the clearest sound. Keep the app open even if you use the onboard commentary. The map and tracking functions may be more dependable than the spoken guide.
Free Wi-Fi is advertised onboard, but it has not worked consistently for every passenger. Treat it as a useful extra, not something you need for navigation. Download anything important before you board.
Wait times, traffic, and service changes

This is the biggest issue to consider before paying. Some rides have been smooth, with buses arriving on time and plenty of seats. Other days have brought waits of 30 minutes, 45 minutes, or even two hours.
Several factors can cause trouble. London has frequent road closures, demonstrations, parades, marathons, and major public events. The Lord Mayor’s Show and a London half marathon have both caused diversions or made the buses unusable for part of the day. In such cases, another hop-on hop-off company may appear more frequent simply because its fleet is operating normally on a different route.
If you have mobility concerns, a long wait beside a busy road is not a small inconvenience. The buses have steep, narrow stairs to the upper deck, and there is no restroom onboard. Service animals are allowed, and most people can participate, but the practical comfort of the day depends heavily on the vehicle and the stop.
I would avoid building your only day in London around this pass during a major public event. Check the app, ask staff about diversions, and keep walking or public transport as a backup.
Who gets the best value at $48.27

I see good value here for a first-time visitor staying near the central routes, especially with a 48- or 72-hour pass. You can use the bus to reach distant sightseeing areas, then get off when a stop fits your plans.
The pass also suits families who want a simple way to see major sights without constant station changes. The child-friendly audio option and open-top views add some fun, though the commentary may not always work well.
It is less attractive for someone who wants fast, detailed sightseeing. The London Underground is usually better for covering distance, while walking is better for understanding neighborhoods. At $48.27, the ticket needs several rides to compete with ordinary public transport.
Free cancellation is available up to 24 hours before the start time. If you cancel later, the fare is not refunded, and changes made within 24 hours are not accepted. That makes it wise to check the city event calendar and your schedule before committing.
Should you book Tootbus London?

Book it if you want a flexible overview of London, plan to ride more than once, and are willing to accept traffic and occasional service changes. The Yellow Route is the main attraction, with Westminster, the London Eye, Covent Garden, St Paul’s, the Tower, and the Thames in one broad circuit.
Choose a longer pass if you want the Blue Route to Kensington and Notting Hill, or the Green Route to the British Museum and King’s Cross. Use the app for bus tracking, and regard the audio commentary as a bonus rather than the main reason to buy.
Skip it if your visit is only one day during a major event, or if you need guaranteed departure times. For the right schedule, Tootbus is an easy introduction to London. For a tightly planned trip, the Underground and your own two feet may serve you better.
FAQ
How long does the Tootbus London experience last?
A single sightseeing circuit takes about two hours, depending on traffic and route conditions. The pass itself is available for 24, 48, or 72 hours.
How many routes and stops are included?
The experience includes three routes and 46 stops across central and western London, plus four self-guided walking tours.
Is the Thames cruise included?
A Thames cruise is offered as an optional part of the experience. Check the specific ticket option you purchase to confirm its inclusion.
Where does the Yellow Route stop?
The Yellow Route serves Coventry Street, Trafalgar Square, Westminster Bridge, the London Eye, Waterloo, Covent Garden, St Paul’s Cathedral, London Bridge, Tooley Street, Tower Hill, Temple, Westminster Pier, Whitehall, Parliament Street, Horse Guards Parade, and nearby central stops.
Does the bus have Wi-Fi?
Free Wi-Fi is advertised onboard. Availability may vary, so it is sensible to have your own mobile data or download essential information in advance.
Is there an audio guide?
Yes. Audio commentary is available for adults and children through the service, and the app also provides audio-guided walking tours. Audio performance can vary by bus.
Are food, drinks, or restrooms included?
No. Food and drinks are not included, and there is no restroom onboard.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours in advance are not accepted for a refund.
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