Reviewed · LONDON EYE TICKETS
London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise
London sightseeing gets easier from above. This $59 package joins a Big Bus hop-on hop-off pass with fast-track entry to the London Eye and a Thames River cruise, giving you three classic ways to see central London without arranging each ticket separately. You can choose a 24-hour or 48-hour bus pass, then use the open-top route to get your bearings before seeing the city from the river and sky.
I like the wide coverage of central London and the convenience of having the Eye and cruise included. I also like that recorded commentary is available in five languages, with complimentary earphones provided. The main drawback is the ticketing process: you may need to visit the bus first to exchange or activate the right tickets, and the package instructions have not always made that clear.
- The bus route links major sights: Marble Arch, Regent Street, Trafalgar Square, the London Eye, St. Paul’s Cathedral, the Tower of London, and Victoria.
- Fast-track London Eye entry saves time: This matters most on busy days, when the regular queue can eat into a short London visit.
- The Thames cruise is one-way: Check the boarding and drop-off details before you set off, since the cruise is not simply a round trip.
- The 24-hour and 48-hour choices suit different plans: Pick 24 hours for a focused sightseeing day, or 48 hours if you want to spread the bus rides across two days.
- Crowding can affect the bus: At busy times, some buses may have standing room only, so flexibility helps.
- The first step is important: Go to a Big Bus stop and make sure you receive the correct attraction information before heading to the Eye or river.
In This Review
- What This London Package Actually Gives You
- Starting at Marble Arch and Mayfair
- Regent Street, Piccadilly, and Trafalgar Square
- The London Eye at Westminster Bridge
- Covent Garden and Aldwych
- St. Paul’s Cathedral and the Tower of London
- Victoria Station and the Western End of the Route
- The Thames Cruise Adds a Different View
- How to Plan the Day Without Running in Circles
- Is the $59 Price Good Value?
- Who Will Like This Experience Most?
- Should You Book the London Eye and Big Bus Combo?
- FAQ
- How much does the experience cost?
- How long does the experience last?
- Is the hop-on hop-off bus pass valid for 24 or 48 hours?
- Is fast-track entry to the London Eye included?
- Is a Thames River cruise included?
- Is the river cruise one-way?
- Is hotel pickup provided?
- Are food and drinks included?
- Is commentary available on the bus?
- Can I cancel for a full refund?
What This London Package Actually Gives You

This is best understood as a flexible sightseeing bundle, not a single two-hour guided outing. The listed duration is approximately two hours, but the bus pass itself lasts either 24 or 48 hours, and you can use the Eye and river cruise as part of your day according to the operating arrangements.
The bus is open-top and includes recorded commentary in five languages. Complimentary earphones let you follow the narration without relying on a live guide. That makes the experience easy for families and mixed-language groups, though the commentary may feel light if you want a detailed account of every building along the route.
The package includes:
- A 24-hour or 48-hour Big Bus sightseeing pass
- Fast-track entry to the London Eye
- A Thames River cruise
- Recorded commentary in five languages
- Complimentary earphones
Food, drinks, and hotel pickup are not included. The booking confirmation is issued at the time of booking, and the experience is near public transportation. Service animals are allowed, and most people can participate.
The overview also mentions a walking tour. Since the stated inclusions specifically list the bus, Eye, cruise, commentary, and earphones, I would confirm the walking-tour details before booking if that part matters to your plans.
Starting at Marble Arch and Mayfair

The route begins at Marble Arch, listed as Stop 4 at Speakers’ Corner. This is a useful starting point if you are staying near Hyde Park or arriving from the west side of central London. Marble Arch gives you a quick sense of London’s grand scale, with wide roads, formal parkland, and the busy edge of the West End.
The next stop covers Mayfair, followed by the top of Park Lane. These stops are more useful for orientation than for getting off and sightseeing at length. Mayfair is known for expensive shops, elegant streets, and grand hotels, while Park Lane runs along Hyde Park and offers a change of pace from the tighter streets farther east.
I would stay on the bus through this opening section if your main goal is to see as much as possible. Get off here only if you specifically want time in Mayfair or Hyde Park, since the package works best when you save your longer stops for the major sights.
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Regent Street, Piccadilly, and Trafalgar Square

The route then moves to Regent Street, with stops listed at Stop V and Stop G. This is classic central London: sweeping architecture, major shops, and a direct connection toward Piccadilly Circus and the West End.
Piccadilly is Stop 7 in the listed sequence, followed by Pall Mall East and Trafalgar Square at Stop Z beside the National Gallery. These stops sit close together, so you can use the bus as a practical link between several walkable areas rather than treating each one as a separate destination.
Trafalgar Square is one of the best places to hop off. The National Gallery is right by the stop, and the square itself gives you a strong view of central London’s public spaces and monuments. The package does not include museum admission, so you would need to plan that separately.
This part of the route can also be crowded. The bus may be fun and informative, but it is still moving through central traffic. If you want photographs, sit upstairs when possible, but keep in mind that available seats are not guaranteed during busy periods.
The London Eye at Westminster Bridge
The London Eye stop is listed at Westminster Bridge, by the lion statue. This is the key attraction in the package and the reason many people will consider paying for the bundle.
The Eye gives you high views over central London, including clear views toward Buckingham Palace and across the city on a good day. The slow movement of the wheel makes the ride more about viewing and photography than thrills. You are looking down on the Thames, bridges, streets, and major landmarks from a distinctly different angle.
The fast-track ticket is a real advantage. The Eye is a popular attraction, and skipping the longest part of the standard queue can make a major difference when you have only one day. One useful practical point is that the booking confirmation number and the number needed for the fast-track ticket or app may not always be the same. Keep every code and confirmation message available on your phone.
Do not assume you can simply walk straight to the Eye with the original booking confirmation. The most important operational tip is to visit the Big Bus team first and make sure the attraction ticket has been properly issued or activated. Several problems reported with this package involved guests reaching the Eye or cruise without the correct separate ticket.
Covent Garden and Aldwych

The bus continues to Covent Garden, with the stop outside No. 1 Aldwych. This is a good place to leave the route if you want restaurants, shops, and a more pedestrian-focused part of London.
Covent Garden is also practical because it links the sightseeing route with nearby West End attractions. Still, the package does not include food or drinks, so any meal here adds to your cost. If you are using the 24-hour pass, keep an eye on the clock rather than spending too long at one stop.
The recorded commentary can help you identify what you are passing, but its style may not suit everyone. Some people prefer a lively, easy introduction, while others want more detail about the buildings and historical events. I would treat the narration as background guidance, then use your own walking time for closer looks.
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St. Paul’s Cathedral and the Tower of London

The St. Paul’s Cathedral stop is opposite McDonald’s, a clear landmark for finding the bus stop. St. Paul’s is one of London’s most recognizable buildings, and the route gives you an easy chance to combine a bus overview with an independent visit.
Admission to St. Paul’s is not included. If you decide to enter, allow extra time beyond the short package duration. If not, the bus still gives you a useful first look before continuing east.
The Tower of London stop is TA at Tower Hill, at the Transport for London bus stop marked TA. This is another strong place to hop off, especially if you want to see the fortress, the riverfront, and Tower Bridge nearby. The Tower itself requires separate admission, so plan the bus pass as transportation and orientation rather than a complete ticket to every landmark.
The route’s coverage is one of its best features. In one circuit, you can connect western London, the West End, Westminster, the City, and the Tower area. That is a lot of ground to cover without constantly studying a transit map.
Victoria Station and the Western End of the Route

The final listed location is 49 Buckingham Palace Road, at Stop 21 by Victoria Station, outside the Vagabond restaurant. This stop is useful if your hotel or onward transport is near Victoria.
The route does not promise a Buckingham Palace entry ticket. You may see the palace area from the bus or while walking nearby, but the package is designed for sightseeing transport and the three main included attractions.
Victoria is also a sensible place to end a bus segment if you are ready to move on by public transportation. Hotel pickup is not provided, so you will need to reach the route yourself and arrange your own return.
The Thames Cruise Adds a Different View

The river cruise is a valuable part of this package because London changes character from the Thames. From the water, you get a fresh view of bridges, riverfront buildings, and landmarks that can feel compressed from street level.
The cruise is one-way, according to the practical information provided for the package. That detail matters. You should know where you will get off and how you will continue from there, especially if you are working around a London Eye time or a return train.
Boarding information has not always been obvious, so ask Big Bus staff for the exact pier and direction before leaving the bus route. Staff at the stops have been helpful with these questions, but it is better to clarify early than to arrive at the river with a tight schedule.
I would use the cruise as a connecting ride rather than a separate round trip. It can save some walking and gives you a pleasant break from London traffic, but it does not replace the bus if you want to reach sights well away from the river.
How to Plan the Day Without Running in Circles

The easiest plan is to choose one main priority and build around it. If the London Eye is your must-do, arrange that first, then use the bus and cruise to fill the rest of the day. Fast-track access helps, but you still need to allow time to reach Westminster Bridge.
For a one-day visit, the 24-hour option may be enough. Start at a convenient bus stop, complete a broad circuit, hop off at the London Eye, and use the river cruise later. You can then choose one or two stops, such as Trafalgar Square, Covent Garden, St. Paul’s, or the Tower.
The 48-hour option makes more sense if you want a slower rhythm. You can spend one day on the western and central stops, then use the second day for the river, Tower area, St. Paul’s, or independent sightseeing. It is also useful if you dislike trying to fit every major sight into one long day.
Allow extra time for traffic and queues. Buses are described as frequent, but central London traffic can still slow them down. At busy times, buses may be crowded, and some departures may have standing room only. If you need a seat, avoid the most crowded periods or wait for the next bus.
Is the $59 Price Good Value?
At $59, the package can be good value if you plan to use all three main parts: bus, London Eye, and river cruise. Buying those experiences separately can require more planning, and the fast-track Eye entry adds practical value when queues are long.
The deal is less attractive if you only want the London Eye. It is also less useful if you already have a detailed London transport plan or will spend most of your time inside museums and historic buildings that require separate admission.
The strongest value comes from convenience. You get a broad introduction to the city, a high viewpoint, and a river perspective in one purchase. The weakness is that convenience is reduced if the ticket instructions are unclear. Save your confirmation, check the correct pass length, and visit the Big Bus staff before heading to the included attractions.
The overall rating supplied for the experience is 3.5 out of 5 from 46 ratings. That matches the pattern here: the sightseeing itself is often enjoyable, while ticket handling, crowding, and unclear cruise details can cause trouble.
Who Will Like This Experience Most?
I would recommend this package to a first-time London visitor with limited time. It gives you a fast orientation and covers major areas without demanding that you master the Underground on your first morning.
It also suits families and mixed-age groups. The open-top bus requires less walking between sights, and the Eye and river cruise offer variety. Staff have assisted a wheelchair user, though you should confirm current access arrangements if someone in your group has specific mobility needs.
This is not the best choice for someone who wants a quiet, detailed, guide-led tour. The commentary is recorded, and the bus can be crowded. It also does not include meals, hotel pickup, museum admission, St. Paul’s admission, or Tower of London admission.
For the smoothest day, use the bus as your city overview, the Eye as your timed highlight, and the cruise as a scenic connection. Do not treat the package as a precise two-hour itinerary. It works better when you leave room for traffic, boarding, and your own walking stops.
Should You Book the London Eye and Big Bus Combo?
Book it if you want a broad first look at London and value having the London Eye, bus, and Thames cruise joined together. The best reasons are the central route coverage, the fast-track Eye access, and the chance to see the city from both the road and river.
Skip it if your schedule is too tight for the bus pass, if you want detailed live guiding, or if you dislike sorting out separate attraction tickets. The package can be excellent, but only if you handle the activation step carefully.
My practical choice would be the 24-hour pass for a focused one-day visit and the 48-hour pass for a slower weekend. Confirm the correct ticket numbers, ask where to board the cruise, and get the Eye ticket before leaving the bus. Do that, and this becomes a useful London sampler rather than a day spent chasing paperwork.
FAQ
How much does the experience cost?
The listed price is $59.
How long does the experience last?
The listed duration is approximately two hours, but the bus pass itself is valid for either 24 or 48 hours.
Is the hop-on hop-off bus pass valid for 24 or 48 hours?
You can choose a 24-hour or 48-hour pass.
Is fast-track entry to the London Eye included?
Yes. The package includes a guaranteed fast-track entry ticket to the London Eye.
Is a Thames River cruise included?
Yes. A Thames River cruise is included.
Is the river cruise one-way?
The cruise is described as one-way, so confirm the boarding and drop-off points before you ride.
Is hotel pickup provided?
No. Hotel pickup is not included.
Are food and drinks included?
No. Food and drinks are not included.
Is commentary available on the bus?
Yes. Recorded commentary is available in five languages, and complimentary earphones are included.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations within 24 hours are not refunded, and changes within that period are not accepted.
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